3 Information we collect
3.1 Automatic information collection
When you visit our websites, use our apps, or interact with certain SHORELESS-related online-Services and Products, such as online-tools, widgets or plug-ins, we may collect non-personally-identifying information of the sort that web browsers, Operating Systems and servers typically make available.
The information collected in this manner includes:
- Device characteristics
- Operating system
- Language preferences
- Referring URLs (if provided)
- Information on actions taken
- Dates and times of activity
We also automatically collect potentially personally-identifying information like:
- IP address
- Geographic location
- Unique device identifier
- Browser characteristics
Our primary purpose in collecting any such automatically collected information is to using it in an aggregated, non-personally-indentifying form to better understand, how users interact with our Services and Products, to evaluate how we can constantly improve and provide better services and experiences to our users, and to monitor and protect the security of our Services and Products.
3.2 Information provided by you
If you choose to interact with and use certain Services and Products of SHORELESS, we gather additional personally-identifying information. The amount and type of information that SHORELESS gathers depends on the nature of your interaction.
For example, we ask users of our websites' commenting function, issue tracking system
, or other online-tools provided by SHORELESS, to register and login using a personal SHORELESS Account.
In each case, SHORELESS collects such information only as is necessary or appropriate to fulfill the purpose of your interaction with our Services and Products. You can always refuse to supply personally-identifying information, with the caveat that it may prevent you from engaging in certain activities or using certain Services and Products of SHORELESS.
3.2.1 SHORELESS Account
Some online-Services and Products of SHORELESS require user authentication and login. To improve user experience with any such service or product, we offer the SHORELESS Account, our single sign-on solution available at https://accounts.shoreless.limited. It allows you to use any online-Services and Products of SHORELESS that you have been granted access to by using a single username and password.
When you register a SHORELESS Account to interact with SHORELESS Services and Products that require user authentication and login, we will collect and store the following information:
- First name
- Last name
- Preferred language
- Primary email address
- Hashed password
Optionally, we may obtain your social login handles, if you choose to connect your SHORELESS Account to any social login provider such as login with Google, LinkedIn, Facebook, GitHub, Twitter, and/or StackOverflow.
When you interact with any of our online-Services and Products using your SHORELESS Account, we place cookies with session information and your account activity on your computer. Our online-Services and Products use this information to verify that you are logged in and are authorized to use the respective service or product.
3.2.2 Profile information
When you maintain and complete a public user profile in our online-Services and Products, you can optionally share certain personally identifying information.
Such profile information includes:
- Public email address
- Instant messaging IDs and social page links on Skype, LinkedIn, Twitter, Facebook, or WeChat
- Website URL
- Short bio
- Technology expertise and interests
- Organization and role
- Location and timezone
- Spoken language(s)
- Display picture
If you choose to complete this profile information, it may be publicly displayed or shared with team members and/or stakeholders in project groups and software application
issue and support queues, until you remove this information from your profile, or cancel your profile within the respective SHORELESS Service or Product and/or your SHORELESS Account.
3.2.3 Billing and payment information
For Services and Products requiring payment, we collect individual and/or business billing and shipping information for invoicing purposes. Such information includes:
- Your name
- Your organisation/company name
- Physical billing/shipping address
- Email address
- Telephone number
If you elect to pay by credit card, SHORELESS may engage a third party to securely process your payment. All payment processing is done through a PCI DSS compliant third party. If you are paying by a credit card, your card details are vaulted through a third party payment gateway. SHORELESS will store an encrypted token along with the last four digits of the credit card and the expiration month and year of the card.
If you elect to pay by direct debit or bank transfer, SHORELESS may additionally collect and store your bank account information.
We may also obtain your tax identification number in circumstances in which you request Services and Products for which it is required.
3.2.4 Contributions and information you post/share on our public websites and online-Services
When you choose to use certain of our online-Services and Products such as our chat or online-support, we collect a record of your communications with us and other third parties that are participating in the communication. SHORELESS Account and usage information including your IP address and browser data may be used for diagnosis, security and service and product optimization.
Please be aware, that when you use our public issue queues, commenting functions or software discussion groups, you cannot revoke permission for SHORELESS to publish and to allow others to have derivative rights to such public content once it is made public.
The content you contribute on our public online-Services and Products is public. SHORELESS loses direct control over such content when it is published on the open internet. You should be aware that it cannot often be removed from public view even if it is removed from the SHORELESS online-services, products and our servers.
This also means that if you post personal information about yourself, you do so at your own risk, including the risk of abandoning any privacy rights you had in such information.
3.2.5 Talents and job application
The SHORELESS talents and job application
platform allows companies and individuals seeking job opportunities with SHORELESS to submit personally indentifiable information. Such information includes:
- Your name
- Email address
- Affiliated company (where applicable)
- Resume (where applicable)
along with certain optional information including your phone number, a cover letter (where applicable), and any other related information you provide. If you as job seeker choose to apply for a job posting in our talents and job application
platform, your application
profile can be accessed and reviewed by our human resources department and our project managers looking to hire you.
You as a job seeker may optionally opt-in to have the information we collect on you saved in our internal talents database. This database relies on your personal information. Additionally to the above mentioned information, it collects certain CV-like details and achievements including employment history, technology expertise, and projects you have been worked on. We may use this information for recruiting purposes and to contact you, if we have job opportunities in the future that match your expertise.