PDF format
SHORELESS invoices are created in PDF file format and can be viewed with any PDF file viewer (e.g. Acrobat Reader):
https://en.wikipedia.org/wiki/List_of_PDF_software#Viewers
Electronic signature
SHORELESS invoices are electronically signed to ensure the authenticity of their origin and to guarantee their integrity. The electronic signature certificates of SHORELESS are issued by Hong Kong Post. Their corresponding root certificate "Hong Kong Post Root CA 2" and "Hong Kong Post e-Cert CA 2 - 15" can be downloaded from the Hong Kong Post website at:
https://www.ecert.gov.hk/product/download/root/index.html
In order to import the root certificate into your PDF viewer, follow the instructions of its User's Guide (e.g. https://helpx.adobe.com/acrobat/using/trusted-identities.html).
Due dates and payment options
SHORELESS invoices are due immediately upon issuance. The total amount due has to be paid without deductions and using the currency stated in the invoice. We require all international bank transfers to us to be made with the "OUR" SWIFT instruction, where the payer bears all transfer charges and banking fees. Due invoice amounts are payable to one of the following accounts:
- Hong Kong (all currencies):
HSBC Hong Kong, 1 Queen's Road, Central, Hong Kong
Account holder: SHORELESS LIMITED
Account number: 112 479647 838
SWIFT code: HSBCHKHHHKH
Please always state your customer number and/or the invoice number(s) as the purpose of your payment/message to the payee, as to your payment can be assigned correctly.
Objections
Objections to the amounts charged for products and services must be made in writing to our accounting department within an objection period of seven (7) days from the invoice date. After the objection period has expired, invoiced amounts are deemed checked and approved.
Late and default payments
Due and unpaid invoice amounts are in default of payment 14 days after receipt of the invoice, without the need for an additional reminder by SHORELESS. In accordance with our General Terms of Service, defaulting amounts are subject to a late payment fee of 10% p.a., but not less than HKD 125.00 per dunning procedure (defaulting invoice).
Deviations when rounding net amount positions
Net amounts of single invoice positions are stated rounded to two decimal places. Accumulated subtotals and total amounts are calculated with a higher precision. Attributed to the rounding, they may deviate slightly from shown net amount positions.
Contact
If you have any questions about your invoice, you can reach us during our office hours by phone or e-mail at:
Phone: +852-6579-0763
E-mail: billing@shoreless.limited
Last change: 01.11.2023